Measured outcomes

Every engagement, against its own baseline.

We publish what was measured, not what was promised. The entries below are sample engagements, shown so the format can be judged, and are replaced with real measured results as they are signed off by clients.

Baseline cost Cost after automation
Process Organisation Baseline / yr After / yr Payback Measured Baseline and after, as bars
Invoice processing Accountancy practice, 60 staff £112,000 £38,000 4.2 mo Mar 2026
Client onboarding Wealth manager, 120 staff £86,000 £41,000 6.1 mo Jan 2026
Month-end reporting Logistics group, 300 staff £64,000 £19,000 3.8 mo May 2026
Inbox triage Property manager, 45 staff £58,000 £22,000 5.5 mo Apr 2026
Contract review Law firm, 80 staff £140,000 £71,000 7.4 mo Feb 2026
Data entry between systems Manufacturer, 200 staff £71,000 £14,000 3.1 mo Jun 2026
Total measured, 6 engagements £531,000 £205,000 £326,000 annual benefit

Note Hover any figure for how it was measured. Performance-linked commercial models are available where outcomes can be measured this reliably.

Invoice processing Accountancy practice, 60 staff · sample entry
Baseline / yr£112,000
After / yr£38,000
Payback4.2 mo
MeasuredMar 2026

Supplier invoices arrived by email and post, were keyed into the practice system by hand, matched to engagements and chased for approval. Capture, matching and coding are now automated, with every exception routed to a person. Review time fell from eleven minutes an invoice to under two.

Baseline. Baseline over four weeks: 3.5 FTE, 1,900 invoices a month, 11 minutes per invoice. After. Remaining review effort plus software and model usage.

Client onboarding Wealth manager, 120 staff · sample entry
Baseline / yr£86,000
After / yr£41,000
Payback6.1 mo
MeasuredJan 2026

Identity documents, source-of-wealth evidence and forms were collected across three systems and reconciled by hand. Document intake, extraction and the standard checks are automated; every high-risk case still goes to a named person. Onboarding time halved, and the audit trail is produced as a by-product.

Baseline. Baseline over six weeks: 2.8 FTE across compliance and operations, 140 onboardings a month. After. Human checks retained on every high-risk case.

Month-end reporting Logistics group, 300 staff · sample entry
Baseline / yr£64,000
After / yr£19,000
Payback3.8 mo
MeasuredMay 2026

Nine people spent four days each month consolidating depot spreadsheets into the management pack, then a further day correcting it. Consolidation, intercompany checks and the standard pack now build from the source systems overnight. The close takes one day and the commentary is drafted for the finance director to edit.

Baseline. Baseline over two closes: 9 people, 4 days each, plus rework. After. Close shortened to one day with automated consolidation.

Inbox triage Property manager, 45 staff · sample entry
Baseline / yr£58,000
After / yr£22,000
Payback5.5 mo
MeasuredApr 2026

A shared inbox received 2,600 tenant and contractor emails a week, each read, categorised and forwarded by hand. Categorisation and routing are automated, and first replies to routine questions are drafted from the policies the team already had written down. Anything outside policy escalates to a person unchanged.

Baseline. Baseline over four weeks: 2,600 inbound emails a week, 2.1 FTE on routing and first replies. After. Routing and first-line replies automated, escalation kept human.

Contract review Law firm, 80 staff · sample entry
Baseline / yr£140,000
After / yr£71,000
Payback7.4 mo
MeasuredFeb 2026

Associates did the first pass on 220 supplier contracts a month against the firm playbook before a partner reviewed the deviations. The first pass is automated against the same playbook, with every deviation summarised and linked to the clause. Partner review is unchanged, associate time is redeployed to work clients pay for.

Baseline. Baseline over eight weeks: first-pass review by associates, 220 contracts a month. After. First pass automated, partner review unchanged.

Data entry between systems Manufacturer, 200 staff · sample entry
Baseline / yr£71,000
After / yr£14,000
Payback3.1 mo
MeasuredJun 2026

Orders were re-keyed from the CRM into the ERP and again into a scheduling tool, three full-time roles of copying. The three systems are integrated directly, with an exception queue for the orders that do not fit the rules. Re-keying errors, previously the main cause of late deliveries, went to zero in the measurement window.

Baseline. Baseline over four weeks: re-keying between ERP, CRM and a scheduling tool, 3 FTE. After. Direct integration with exception queue.

How we measure

Before anything is built we record what the process costs today: the people involved, hours per week, volumes, processing time and error rates, over a baseline period long enough to be representative. Four to twelve weeks after go-live we record the same measures again, in the same units, and report the difference to the client alongside the original business case.

What we do not claim

Assumptions are conservative and agreed with the client before the build. Nothing is presented as a guaranteed saving, subsequent years remain subject to operating costs, and where a result falls short of the case we say so and adjust the solution.

Start with the number

How much are you spending by not fixing it?

A 30-minute discovery call, then a two-week baseline. You decide with the numbers in front of you.

Request a baseline See measured outcomes